Live chat and takeover
Step into any conversation before it goes wrong
LiveCustomer is live chat software first. The AI covers you when you are busy, and gets out of the way the second you start typing.
SP
Sam P. · Seattle
Bot
Human
AI
Our standard install runs $2,400–$3,100 depending on the panel.
You
Hi Sam, Dave here — I can walk your roof Thursday and give you an exact number.
AI suggestion
“Would morning or afternoon suit you better?”
What it doesWhat it means for your business
Every conversation visible as it happens
Not a transcript afterwards — live.
You can see a sale going sideways in time to save it.
The chat you rescue pays for the month.
Send a message and the bot steps aside
The chat flips to human automatically.
Nothing to remember and no mode to switch — you just start typing.
Anyone on your team can take over without training.
AI drafts replies while you work
Suggestions built from the conversation and your business.
You handle more conversations at once without hiring.
Busy periods stop being the reason chats go unanswered.
Turn the AI off completely
Per chat, or permanently.
You are never locked into automation you did not want.
If you would rather answer everything yourself, it is ordinary live chat.
The bottom line
You get the reach of automation without giving up control of your customers.