LiveCustomer — Live Chat & AI Chatbot Software

Works with any website platform

CGMIMM WordPress Wix Squarespace Shopify Webflow Duda GoDaddy Any website

The product

The bot answers. You stay in control.

Answer everyone instantly, catch every lead, watch it happen live — and take the conversation yourself whenever you want.

Answer instantly

It knows your business, not just small talk

Tell it your services, hours, service areas and FAQs — or point it at your existing website and it reads the pages itself. It answers in your voice, in your customer's language, and hands off to you the moment it should.

Learns from your website automatically
Set its name, tone and personality
Jump in and take over any chat yourself

How to train your bot

Leads

24

Leads this week

118

Chats

9

Appointments

MR

Maria R.

(206) 555-0142 · asked about pricing

New

DK

Devin K.

devin@….com · wants a quote

2h ago

SP

Sam P.

(312) 555-0199 · booked Thursday 2:15pm

5h ago

JL

Jordan L.

jordan@….com · after hours

Yesterday

Capture every lead

Names and numbers, not just transcripts

When someone leaves a phone number or email mid-conversation, LiveCustomer pulls it out and files it as a lead — with the chat that produced it attached, so you know what they wanted before you call back.

Email or SMS alert the moment a lead comes in
Push straight to your CRM with Zapier or Make
Export everything whenever you want it

See it happening

Watch your website as it's being used

Live visitor tracking shows who's on your site right now — what page, what city, what device, how long they've been there, and whether they've started chatting. Open any conversation and reply yourself.

Live conversations, as they happen
Full chat history, searchable
The questions people ask most, summarized

Live visitors

●

Seattle, WA · iPhone

/pricing · 2m 14s on page

Chatting

●

Austin, TX · Desktop

/services · 46s on page

Browsing

●

Denver, CO · Android

/contact · 1m 02s on page

Browsing

●

Portland, OR · Desktop

/ · 12s on page

Chatting

Chats — live

SP

Sam P. · Seattle

On /pricing · 3m 12s

Bot Human

AI

Our standard install runs $2,400–$3,100 depending on the panel.

You

Hi Sam, Dave here — I can walk your roof Thursday and give you an exact number.

AI suggestion “Would morning or afternoon suit you better?”

Take over anytime

It’s live chat software too — the AI is optional

Watch every conversation as it happens and step in with one click. The bot stops replying the moment you do, and picks back up when you’re done. Prefer to handle everything yourself? Turn the AI off and run it 100% human.

Watch every bot conversation in real time
Take over mid-chat — the bot steps aside
Feed the bot new facts mid-conversation
AI-drafted replies and saved canned responses
Run any chat, or the whole bot, 100% human

Everything included

One platform, no add-ons

Every plan gets the whole product. Bigger plans get more bots and more people.

AI chat, 24/7

Your bot answers customer questions instantly, every hour of every day, in your voice.

Lead capture & alerts

Names, phones and emails pulled out of conversations and sent to you by email or SMS.

Live visitor tracking

See who's on your site right now — page, city, device, time on page, and chat status.

Appointment requests

The bot collects what it needs to book, and the request lands in your dashboard.

Your branding

Colors, logo, font, launcher position and invite message — it looks like part of your site.

One line to install

Copy one snippet, paste it in your footer. No developer, no plugin, no rebuild.

Human takeover

Jump into any live conversation and reply yourself. The bot stops the moment you start.

Reply suggestions

The AI drafts a reply you can send or edit, alongside your own saved canned responses.

Turn the AI off

Run a single chat, or your whole site, as pure human live chat. The bot only speaks if you let it.

Setup

Live in an afternoon, not a quarter

No coding, no developers, no implementation call.

1

Create your account

Sign up and start your trial. No card charged today.

2

Teach it your business

Services, hours, FAQs — or hand it your website URL and let it read.

3

Make it yours

Set the colors, logo, bot name and the message it greets people with.

4

Paste one line

Drop the snippet into your footer. Your bot is answering customers.

Pricing

Simple, transparent pricing

Start free for 14 days. $0 today, cancel anytime before you're billed.

Starter

$49.95/mo

For a single business with one website.

1 AI chatbot
Unlimited chats
Lead capture
Chat history
Embed on any website
Email support

Start free trial

Frequently asked questions

How does the free trial work?

Your 14-day free trial gives you full access to all features. You enter a card when you start, but you're not charged during the trial — after 14 days it automatically converts to your chosen monthly plan. Cancel anytime before then and you won't be billed.

How do I add the bot to my website?

Once you set up your bot, you get a single line of HTML code. Paste it into your website footer and your bot is live. It works with WordPress, Wix, Squarespace, Shopify, and any other website platform.

How does the bot learn about my business?

During setup you tell the bot your business name, services, hours, service areas, and FAQs. You can also point it at your existing website and it will read the pages itself. The bot knows everything you tell it immediately, and changes take effect right away.

Can I use it as live chat without the AI?

Yes. Every conversation has a Bot/Human switch, and flipping it to Human stops the bot replying at all — you answer in real time yourself. You can do that for one chat or leave it that way permanently and use LiveCustomer as straight live chat software.

Can I take over a conversation myself?

Yes. The Chats screen shows every conversation as it happens, and you can jump in and reply as a human at any point. The bot steps aside while you're talking and picks back up when you're done.

Can I customize the look of the chat bot?

Yes. You can set your brand colors, upload your logo, choose a font, set the launcher position and size, write the invite message, and customize the bot's name and personality to match your brand.

How are leads captured?

When a customer shares their name, phone number, or email during a chat conversation, LiveCustomer automatically detects and saves it as a lead in your dashboard. You can get an email or SMS alert the moment it happens, and push leads to your CRM with Zapier or Make.

What is live visitor tracking?

Live visitor tracking shows you everyone currently on your website in real time — their location, device, how long they've been on the page, and whether they've started chatting with your bot.

Can I cancel anytime?

Yes. There are no contracts or commitments. You can cancel your subscription at any time from your dashboard and you will not be charged again.

What AI powers the chat bot?

LiveCustomer is powered by advanced, state-of-the-art AI. Your bot benefits from cutting-edge natural language understanding to provide helpful, accurate responses to your customers.

Industries

Built for every business with customers

Set up guides written for the way your industry actually works.

⚖️ Law firms 🏠 Real estate 🔧 Home services 🏥 Medical offices 🦷 Dentists 🚗 Auto dealers 🛍️ Retail stores 🍽️ Restaurants 💼 Insurance 💆 Salons & spas 🏋️ Gyms & fitness 🐾 Veterinary clinics 📊 Accountants 🏦 Mortgage brokers 🏗️ Contractors 🏨 Hotels

Stop losing the customers who visit at 11pm

Set your bot up today and it answers tonight. Free for 14 days.